CUSTOMER CARE

 

ORDERS

We will process your order in one working day. Orders placed after 17:00 are processed on the next working day. Orders placed on a Sunday or Public Holiday are processed on the next working day. Once your order is ready to be shipped, we will contact you to confirm the day and the address for the delivery.

DELIVERY

We will deliver your order anywhere in Malta and Gozo within 2-3 business days. Delivery fees as follows - Malta 5.00 EUR, Gozo - 6.00 EUR. For orders above 45.00 EUR the delivery is on us. :) 

PICKUPS

If Zebbiegh, Mgarr is on your way, you can Pick up your order - Monday to Friday between 08:00 and 17:00 but please contact us prior on +356 7705 3083.

RETURN POLICY

Kindly note that we are willing to accept returns/exchanges only if you contact us in 10 days after the order and the packaging is not open or damaged in any way. Please send the package back to us at the address below and kindly note delivery or any other postal fees are not refundable. 

16, Country Lodge, triq iz-Zebbiegh, Mgarr, MGR9036


PRIVACY & SAFETY

The privacy of your personal information is of the highest importance to us. We only use your data to process the order and provide you our services. But rest assure, we do NOT store credit/debit card information on our website. For a more detailed look, please click here to read our Privacy Policy.

 

PAYMENT METHODS

We accept secure payments with Stripe by Credit and Debit cards.

For Revolut, BOV Mobile or Cash payments please WatsApp us on +356 7705 30 83